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About Us
RavenPack is a leading provider of big data analytics solutions for the financial industry. With 20 years of experience, we empower our clients to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Our expertise has earned us recognition as the Best Alternative Data Provider by WatersTechnology and inclusion in the Top 100 Next Unicorns by Viva Technology. We are now launching Bigdata.Com, a next-generation platform aimed at transforming financial decision-making.
About the Role
We are seeking an experienced Senior UX Researcher to join our dynamic team and drive user-centered design insights across our product suite. As a UX Researcher, you will play a key role in understanding user needs, behaviors, and expectations, translating these into actionable insights for product development and design. You will work closely with product managers, designers, engineers, and other stakeholders to ensure a seamless user experience.
What You Need to Succeed
• Minimum of 3 years of experience in UX research, with a strong focus on qualitative and quantitative research methods.
• Excellent understanding of user-centered design principles and experience with usability testing, user interviews, surveys, and data analysis.
• Proficiency with UX research tools and software, such as DoveTail, UserTesting, Hotjar, Customer.Io or equivalent.
• A track record of success in translating research findings into actionable product and design recommendations.
• Ability to collaborate effectively with cross-functional teams, providing insights that shape product strategy and design.
• Experience executing on all facets of the user research process across all phases of growth.
• Strong analytical skills with experience using product analytics to inform the product's UX strategy.
• Excellent communication skills to articulate research findings to both technical and non-technical stakeholders.
• Familiarity with Agile methodologies and the ability to work in a fast-paced environment.
• Demonstrated ability to manage multiple projects and prioritize tasks effectively.
Your Responsibilities
• Conduct comprehensive UX research to understand user needs, behaviors, and pain points across the product life cycle.
• Design and execute research studies, including usability tests, user interviews, and surveys, to gather insights.
