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Payment Operations Specialist

hace 2 meses


Madrid, Madrid, España Flywire A tiempo completo
Job Summary

Flywire is seeking a highly motivated and detail-oriented Payment Operations Associate to join our team. As a Payment Operations Associate, you will play a critical role in managing and streamlining the payment process, optimizing fund movement and reconciliation across global accounts, and identifying areas for improvement.

Key Responsibilities
  • Identify and match incoming payments against customer requests
  • Reconcile accounting entries for our Global accounts
  • Conduct daily follow-up with unsolved processing issues
  • Support the Americas desk as needed
  • Understand process flow of payment partners and control settlements from our partners
  • Payer Know Your Customer (KYC) verification
  • Analyze qualitative and quantitative feedback to inform decision-making
Requirements
  • 1-2 years of experience in the Banking/Payments industry
  • Fluency in English (required); other languages are a plus
  • An appetite for continuous learning and completing work independently
  • Excellent analytical and problem-solving skills
  • Experience working in a professional, office environment
  • Excellent written and verbal communication skills
  • Ability to build processes and identify inefficiencies and potential risks
  • Working knowledge of Excel, online tools (Google Apps, Salesforce, etc.)
What We Offer

Flywire is an equal opportunity employer with a diverse and inclusive culture. We offer a dynamic and collaborative work environment, opportunities for professional growth and development, and a competitive compensation package.