Group Benefits Administrator

hace 7 días

Cádiz, Cádiz, España Mci A tiempo completo
Job Title: Group Benefits Administrator

Job Type: Full-Time

Location: Philippines

MCI, a leading Business Process Outsourcing (BPO) company, is seeking a highly motivated and dedicated Group Benefits Administrator to join our team. As a Group Benefits Administrator, you will be responsible for the management and administration of employee group benefits programs within the organization.

Key Responsibilities:
  • Administer all aspects of group benefits programs, including enrollment, changes, and terminations.
  • Manage the enrollment process for new hires, qualifying events, and open enrollment periods, ensuring accurate and timely processing of benefit elections and changes.
  • Communicate group benefits options, changes, and updates to employees through various channels, including employee meetings, email communications, and online portals.
  • Provide guidance and assistance to employees regarding benefit options, eligibility criteria, coverage details, and enrollment procedures.
  • Serve as the primary point of contact for benefit vendors, brokers, and third-party administrators.
  • Coordinate with insurance carriers and providers to resolve issues, facilitate claims processing, and ensure compliance with service level agreements.
  • Ensure compliance with federal, state, and local regulations governing group benefits programs, including ERISA, ACA, HIPAA, and COBRA.
  • Prepare and distribute required benefit notices, disclosures, and reports to employees and regulatory agencies as necessary.
  • Maintain accurate and up-to-date records of employee benefits elections, changes, and terminations in the HRIS or benefits administration system.
  • Generate reports and analyze data to monitor benefit utilization, costs, and trends.
  • Provide responsive and customer-focused support to employees regarding benefit inquiries, claims issues, and coverage questions.
  • Conduct employee education sessions and workshops to promote awareness of available benefits and encourage participation.
  • Assist in the development and implementation of benefit policies, procedures, and guidelines.
  • Document benefit processes, workflows, and standard operating procedures to ensure consistency and compliance.
Requirements:
  • Bachelor's degree in Human Resources, Business Administration, or related field preferred.
  • Proven experience in benefits administration, HR operations, or related roles, preferably in a corporate environment.
  • Thorough understanding of group benefits programs, regulations, and compliance requirements.
  • Proficiency in benefits administration software, HRIS systems, and Microsoft Office Suite.
  • Excellent attention to detail and accuracy in data entry and financial transactions.
  • Strong analytical and problem-solving skills, with the ability to identify trends, patterns, and discrepancies.
  • Effective communication and interpersonal skills, with the ability to collaborate across departments and interact with vendors and stakeholders.
  • Ability to prioritize tasks, meet deadlines, and work independently in a fast-paced environment.
What We Offer:
  • Competitive compensation packages.
  • Professional development opportunities.
  • A collaborative work environment that values diversity and inclusion.

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