Guest Experience Specialist

hace 2 semanas


Granada, Granada, España Vincci Hoteles A tiempo completo
Job Title: Guest Experience

At Vincci Hoteles, we are seeking a highly skilled and dedicated Guest Experience professional to join our team at our 5-star Hotel Vincci Selección Rumaykiya in the heart of Málaga.

We are committed to providing exceptional customer service, promoting a culture of equality, camaraderie, and dynamism, and fostering a work environment that encourages growth and development.

As a Guest Experience specialist, you will be responsible for delivering outstanding service to our guests, ensuring their stay is memorable and enjoyable. Your key responsibilities will include:

  • Providing exceptional customer service and support to guests
  • Informing and advising guests on hotel services and amenities
  • Assisting with guest requests and resolving any issues that may arise
  • Collaborating with other departments to ensure seamless guest experience
  • Participating in ongoing training and development to enhance skills and knowledge

Requirements:

  • Relevant degree in Hospitality or a related field
  • Previous experience in customer service or a related role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Flexibility and adaptability

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.



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