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Senior Program Manager for EU Expansion

hace 2 meses

Madrid, Madrid, España Amazon A tiempo completo
{"title": "Senior Program Manager for EU Expansion", "content": "Drive EU Expansion with Amazon

Are you passionate about driving business growth and expansion in the EU market? Do you have experience in program management and a proven track record of delivering results? We are seeking a Senior Program Manager to join our team and drive the expansion of our Direct Fulfillment business in the EU Emerging Stores.

As a Senior Program Manager, you will be responsible for managing the ambiguity between what needs to be done "in-country" vs. what should be managed by the central teams. You will drive vendor expansion and experience, the speed & accuracy charter, as well as develop ambitious ramp-up plans and coordinate with in-country Retail teams to deliver growth.

Key responsibilities include:

  • Achieve business, CX and VX objectives and drive the growth of Amazon's DF business in EU Emerging stores
  • Identify opportunities to improve access and scalability of DF for all vendors in NL, PL, SE, BE through scalable solutions and manage the roll-out of these solutions
  • Share and adopt learnings from your global counterparts in other emerging country stores (JP, AE, KSA, EG, AU, TR) to drive best practices and to identify new opportunities
  • Conduct deep dives to understand root causes of vendor performance and actions to accelerate growth
  • Work closely with Category teams to identify category specific growth opportunities (specifically in non-sort, HB, tail and high ASP selection)
  • Identify and manage projects to improve customer and vendor experience, working closely with internal and external teams

Requirements include:

  • Experience in program or project management
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience defining program requirements and using data and metrics to determine improvements
  • Bachelor's degree
  • Experience in launching and scaling businesses from scratch, working with operations, business (retail) and product teams to find scalable solutions to cross early adoption barriers

Preferred qualifications include:

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
  • Experience working cross functionally with tech and non-tech teams

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.", "format": "business"}