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Content Review Specialist

hace 2 meses


Barcelona, Barcelona, España Teleperformance A tiempo completo

Job Summary

We are seeking a highly motivated and detail-oriented Content Review Specialist to join our team at Teleperformance. As a Content Review Specialist, you will play a critical role in ensuring the quality and integrity of our clients' digital content.

Key Responsibilities

  • Review and filter content on a popular social media platform to ensure a safe and engaging experience for users
  • Utilize advanced English language skills to analyze and evaluate content for relevance, accuracy, and compliance
  • Collaborate with cross-functional teams to resolve content-related issues and improve overall content quality
  • Stay up-to-date with current cultural, political, and social events to ensure content is relevant and engaging
  • Develop and maintain a deep understanding of social media platforms and their features

Requirements

  • Native German speaker with advanced English language skills
  • Excellent user-friendly PC skills, including Office 365 and CRM Database
  • Goal-oriented and self-assertive with a strong sense of accountability
  • Awareness of current cultural, political, and social events
  • Experience in content moderation, customer service, or other contact center environments
  • Availability to work from the office and from home (within 100km from the office)
  • Mandatory studies finished (ESO or High School) with a Document to prove it

Benefits

  • 38.5h/week contract with 9h/week full-time contract (Monday to Sunday) with fixed working hours and 2 days off per week
  • Shifts available: Morning (08:00-16:00) and Afternoon (16:00-00:00)
  • Feel Good program with Spanish lessons, quizzes with prizes, and free group activities
  • Health Insurance discount
  • Wellness and resilience program for mental and physical health
  • Incentive plan regarding project KPIs achievement
  • A multicultural and international working environment
  • Modern office space, well connected by public transport and close to Glories shopping mall (Westfield)
  • Free coffee every day and free fruit once a week
  • Initial training and continued personal coaching