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Content Review Specialist
hace 2 meses
Job Summary
We are seeking a highly motivated and detail-oriented Content Review Specialist to join our team at Teleperformance. As a Content Review Specialist, you will play a critical role in ensuring the quality and integrity of our clients' digital content.
Key Responsibilities
- Review and filter content on a popular social media platform to ensure a safe and engaging experience for users
- Utilize advanced English language skills to analyze and evaluate content for relevance, accuracy, and compliance
- Collaborate with cross-functional teams to resolve content-related issues and improve overall content quality
- Stay up-to-date with current cultural, political, and social events to ensure content is relevant and engaging
- Develop and maintain a deep understanding of social media platforms and their features
Requirements
- Native German speaker with advanced English language skills
- Excellent user-friendly PC skills, including Office 365 and CRM Database
- Goal-oriented and self-assertive with a strong sense of accountability
- Awareness of current cultural, political, and social events
- Experience in content moderation, customer service, or other contact center environments
- Availability to work from the office and from home (within 100km from the office)
- Mandatory studies finished (ESO or High School) with a Document to prove it
Benefits
- 38.5h/week contract with 9h/week full-time contract (Monday to Sunday) with fixed working hours and 2 days off per week
- Shifts available: Morning (08:00-16:00) and Afternoon (16:00-00:00)
- Feel Good program with Spanish lessons, quizzes with prizes, and free group activities
- Health Insurance discount
- Wellness and resilience program for mental and physical health
- Incentive plan regarding project KPIs achievement
- A multicultural and international working environment
- Modern office space, well connected by public transport and close to Glories shopping mall (Westfield)
- Free coffee every day and free fruit once a week
- Initial training and continued personal coaching