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Application Engineer

hace 2 meses


Barcelona, Barcelona, España Giesecke+Devrient A tiempo completo
About the Company

Giesecke+Devrient is a global leader in security technologies, providing innovative solutions for the safeguarding of payment processes, identities, connectivity, and data. With a presence in 32 countries and a team of around 11,000 employees, we strive to make a positive impact on people's lives.

About the Role

We are seeking an Application Engineer to join our team at G+D Mobile Security, the world leader in secure telecommunications systems via SIM/eSIM. As an Application Engineer, you will play a crucial role in managing day-to-day operations in our on-prem data center, handling service requests, changes, incident and problem resolutions, and facilitating second-line support in productive environments.

Key Responsibilities
  • Installation and deployment of software applications developed by the R&D team in different environments (test and production).
  • Automating application installation and continuous improvement processes using Ansible, Docker, and Kubernetes technologies.
  • Troubleshooting application incidents and coordinating with other teams for database, infrastructure, or software issues.
  • Performing health checks of services/solutions as required or on-demand.
  • Providing input on future needs and new investments to maintain existing and future services to the Data Center Manager.
  • Ensuring compliance with information security requirements in Service Operations.
  • Evaluating, improving, and adding applicable instructions.
  • Ensuring synergy and communication with development and other application teams globally.
Requirements
  • Licensed in IT or equivalent.
  • Knowledge of Docker, Kubernetes, Linux, and databases (Oracle, SQL Server).
  • Technical expertise in software applications.
  • Familiarity with ITIL processes and Service Management.
  • Ability to work under pressure.
  • Solution and process improvement-oriented mindset.
  • Excellent teamwork skills.
  • Adaptability to changes.
  • Ability to follow processes and work instructions.
  • Fluency in written and spoken English.
What's Great About Working with Us

We offer a friendly team environment with diverse nationalities, an open working space with best-in-class equipment, flexible working hours, and a range of social benefits, including continuous training and coaching, private medical insurance, and transport tickets.