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Accommodation Market Specialist

hace 2 meses


Barcelona, Barcelona, España eDreams ODIGEO A tiempo completo
Job Description

We are seeking an experienced Accommodation Market Specialist to join our team in Barcelona. As a key member of our Accommodation team, you will be responsible for ensuring that our customers find the most suitable hotel for their dream trip in current and future key destinations.

Key Responsibilities:

  • Meet key performance indicators (KPIs) for assigned markets
  • Establish productive relationships with key personnel in assigned area accounts by delivering superior consulting services and capturing marketing and sales opportunities
  • Optimize accounts in assigned destinations to maximize customer conversion
  • Secure additional inventory over high demand periods to satisfy customers' needs
  • Secure promotional offers to support our brands' merchandising and marketing efforts
  • Educate hotel partners on our self-service features and ensure fluent communication with key partners
  • Develop and drive sound recommendations and action plans based on insights from data analysis to optimize key establishments' performance in the market place
  • Provide ongoing input to the Area Manager for developing effective and scalable solutions to improve process efficiencies
  • Actively participate in the technological progression of the company by proposing new implementations and/or testing new tools

Requirements:

  • Hospitality management degree or hospitality background
  • 1-3 years of experience in a commercial or customer-centric role
  • Native German or Greek language skills, with fluent English
  • Strong interpersonal skills, including team player, empathetic, and relationship builder
  • Action-oriented, results-focused, and metrics-driven
  • Good attention to detail, organizational, and time management skills
  • Proven follow-up/persistence when facing challenging situations
  • Ability to generate ideas and multi-task effectively
  • Yield and revenue management knowledge and analytical skills
  • Good negotiation skills, with demonstrated ability to negotiate, prioritize effectively, and meet deadlines in a fast-paced team environment
  • Good motivational skills and appetite for learning
  • IT skills, including channel managers knowledge and proficiency with CRM tools
  • Salesforce knowledge would be a plus, with expertise in Microsoft Office

What We Offer:

  • Competitive salary and benefits package, including flexible benefits, performance-based bonuses, birthday day off, discounts, and partnerships
  • Learn and grow with free Coursera access, soft skills workshops, tech training, leadership development, and more
  • Personalized career paths and the eVOLVE Program will help you discover, grow, and thrive
  • Internal mobility opportunities let you pursue horizontal career changes and promotions
  • Flexible work-life balance, with a hybrid home-office model focused on outcome, not time-in-seat
  • Join eDreams ODIGEO for after-work events, padel tournaments, parties, and more
  • Be innovative, take risks, and share your ideas in a diverse and open-minded team