Sales Advisor
hace 4 semanas
Celine is a renowned French luxury goods couture house that belongs to the LVMH group. As a leader in the industry, Celine is driven by a holistic and creative project led by Hedi Slimane, its artistic, creative, and image director. Our ambition is to become one of the most iconic luxury brands worldwide.
Job DescriptionWe are seeking enthusiastic, agile, and passionate personalities who are eager to evolve in a demanding environment. As a Sales Advisor, you will welcome all clients to our store, ensuring they feel comfortable in the environment. Your key responsibilities will include:
- Contribute to the development of sales and the achievement of common sales objectives
- Welcome and advise our customers, providing the best customer service
- Share with our customers the story behind our products and deliver our expertise
- Be proactive and bold by proposing complementary products
- Contribute to the recruitment and retention of our customers by building privileged and lasting relationships with each of them
- Be actively part of the operational life of the store: visual merchandising, restocking, transfers, after-sales service, inventory management
- Control and respect the internal procedures and guidelines
- Support the digital evolution of the house
- Be a great ambassador of Celine and the group
- Endorse the brand spirit with your creativity and your sense of excellence
We are looking for candidates with a master's or bachelor's degree and a minimum of 2 years in sales and in fashion or luxury sector or equivalent. You should have:
- High product and fashion sensitivity and knowledge
- Ability to understand and go beyond customers' needs to provide them the best customer experience
- Taste for challenge and a team spirit
- Sense of service, natural curiosity, open-mindedness, optimism, and empathy
- Good interpersonal skills, ownership, empathy, and curiosity
- Fluent in Spanish and English. A third language would be a plus
Celine is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs, or sexual orientation or any other basis protected by law.
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