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Process Architect and Design Lead
hace 2 meses
As the Process Architect and Design Lead at Importante Empresa, you will play a pivotal role in shaping and optimizing our business processes to ensure efficiency, effectiveness, and scalability.
Key Responsibilities- Lead a global team of business process analysts who support strategic projects through process discovery and design activities, collaborating with project teams to identify and document current processes and proposing optimized future-state designs.
- Develop and implement process architecture and design strategies that align with the company's objectives and drive operational excellence.
- Lead the evolution of the team through coaching and mentoring, upskilling, and the development of better ways to do process architecture and design.
- Support global programs, including process discovery, analysis, improvement, and implementation.
- Manage direct relationships with global leaders to coordinate work and inform about process analysis and opportunities for improvement.
- Understand stakeholder needs and priorities while managing their expectations.
- Be a thought leader in business process management, defining best practices on modeling, analyzing, and optimizing end-to-end business processes to help Importante Empresa meet strategic business goals.
- Work with Go-to-Market teams using the existing technology stack and operational processes in new and creative ways to deliver desired capabilities.
- Develop and continually refine processes to ensure effective and efficient execution.
- Bachelor's or master's degree in a related field such as Computer Science, Engineering, Business Administration, or Industrial Engineering.
- Proven experience (6+ years) in process architecture and design, preferably within the technology industry.
- Strong leadership skills with the ability to inspire, motivate, and manage a global team.
- In-depth knowledge of process mapping, business process re-engineering, process optimization, and process automation methodologies.
- Familiarity with industry-standard frameworks like BPMN.
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
- Outstanding communication and stakeholder management abilities, with the capacity to collaborate effectively with cross-functional teams and senior management.
- Experience in leading change management initiatives and driving organizational transformation.
- Experience implementing and scaling initiatives across globally dispersed teams.
