Reservations Trainee

hace 3 meses


Barcelona, Barcelona, España Accor A tiempo completo
Company Overview

A prestigious 5-star hotel located in a prime area, offering a blend of luxury and comfort for both business and leisure travelers.

This hotel boasts an exceptional seaside view and is conveniently situated near popular attractions, making it a perfect choice for visitors.

With well-appointed accommodations, two swimming pools, and a fitness center, the hotel is equipped to host events with fully furnished meeting spaces for up to 800 attendees. Our dedicated team is committed to ensuring that every guest enjoys a memorable experience.

The city is renowned for its rich culture and modern amenities, hosting significant events that attract global attention. The hotel is ideally positioned near the beach and historical sites, providing easy access to transportation hubs.

Role Overview
  • Provide exceptional customer service through phone and email interactions.
  • Oversee individual and group accommodation bookings.
  • Utilize reservation systems, including Opera (PMS) and Resaweb.
  • Ensure meticulous follow-up on all reservations, delivering a personalized experience.
  • Review and verify the accuracy of all existing reservations.
Qualifications
  • Currently pursuing a degree in Hospitality Management.
  • Strong interpersonal and communication abilities.
  • Proactive, enthusiastic, and detail-oriented approach to work.
  • Proficient in Spanish and English; knowledge of French is advantageous.
  • Eager to learn and grow within the hospitality industry.
  • Available for a minimum of 6 months, working 5 days a week, totaling 40 hours per week.
Additional Benefits
  • Monthly study allowance of 600 euros.
  • Complimentary meal provided daily.
  • A dynamic internship experience across the entire Reservations department.
  • Opportunities for professional development within a leading hotel chain.
  • Access to extensive training and educational resources during the internship.
  • Potential for international career advancement following the internship.

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