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Sales Support Engineer
hace 2 meses
About Wärtsilä
Wärtsilä is a leading technology company that enables sustainable societies with smart technology. Our mission is to provide innovative solutions for the Marine and Energy markets, leveraging our experience in underwater repairs and contributing to the success of our clients.
Our Vision
Our people provide fast, innovative, and reliable underwater solutions, ensuring safe and efficient maritime operations worldwide.
Job Summary
We are seeking a Sales Support Engineer to join our Global UWS Sales team. The position is permanent and based in Alboraya, Spain.
Key Responsibilities
- Generate customer-specific solutions, specifications, and quotations according to the needs of the Sales team for the Wärtsilä Underwater Services portfolio.
- Bid management and evaluation of inquiries.
- Configure solutions according to defined needs and prepare cost calculations according to directives and agreed targets.
- Evaluate the technical and environmental risks of the solution.
- Ensure timely response to sales inquiries/requests/orders.
- Understand customer needs and contribute to supporting them in meeting their objectives.
Requirements
- Sales skills or technical insight and experience from working in the maritime industry.
- Sales and/or technical experience from previous roles.
- Knowledge in CRM Sales Force tools and technical background related to the shipping industry.
- A safety-first mindset and technical education or equivalent qualifications.
- Experience in a customer-facing role with responsibility for collating costs and invoices.
- Excellent organizational skills and customer empathy.
- Strong commitment to delivering excellent customer service.
- Demonstrable teamwork skills and ability to adjust and re-plan in dynamic situations.
- A working knowledge of commercial administration processes.
- Passion for the Underwater Services business and willingness to drive it to the next level.
- Experience in the Maritime Industry and ability to work in multicultural/international business environments.
- Self-driven and motivated with a continuous learning ability.
- Openness and willingness to adapt to change.
- Proficient negotiation skills.
