German Gaming Support Specialist

hace 2 semanas


Madrid, Madrid, España Recruit4Work A tiempo completo
Job Title: German Gaming Support Agent

We are seeking a highly motivated and customer-focused German Gaming Support Agent to join our team. As a German Gaming Support Agent, you will be responsible for providing top-notch support to our customers in German, ensuring their gaming experience is seamless and enjoyable.

Key Responsibilities:
  • Provide exceptional customer support to our German-speaking customers via phone, email, and chat.
  • Resolve customer issues in a timely and professional manner, ensuring customer satisfaction.
  • Collaborate with internal teams to resolve complex customer issues.
  • Stay up-to-date with game updates, patches, and new releases to provide accurate information to customers.
  • Participate in training and development programs to enhance your skills and knowledge.
Requirements:
  • Native-level German language proficiency.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of gaming and gaming-related terminology.
  • Availability to work a fixed schedule, including evenings and weekends.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Flexible working hours and remote work options.


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