German Gaming Support Specialist
hace 2 semanas
We are seeking a highly motivated and customer-focused German Gaming Support Agent to join our team. As a German Gaming Support Agent, you will be responsible for providing top-notch support to our customers in German, ensuring their gaming experience is seamless and enjoyable.
Key Responsibilities:- Provide exceptional customer support to our German-speaking customers via phone, email, and chat.
- Resolve customer issues in a timely and professional manner, ensuring customer satisfaction.
- Collaborate with internal teams to resolve complex customer issues.
- Stay up-to-date with game updates, patches, and new releases to provide accurate information to customers.
- Participate in training and development programs to enhance your skills and knowledge.
- Native-level German language proficiency.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic knowledge of gaming and gaming-related terminology.
- Availability to work a fixed schedule, including evenings and weekends.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Flexible working hours and remote work options.
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