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Payroll Operations Manager
hace 2 meses
Job Title: Payroll Operations Manager
Job Type: Full-Time
Location: Philippines
About Us: Mass Markets is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
Job Summary: We are seeking a Payroll Operations Manager to oversee all aspects of payroll processing and administration to ensure accurate and timely payment of wages and benefits to employees.
Key Responsibilities:
- Oversee the end-to-end payroll process: including data input, calculation of wages, and processing of payroll transactions.
- Ensure accurate and timely payment: of salaries, bonuses, commissions, and benefits to employees.
- Review and approve payroll runs: before finalizing payments.
- Manage payroll-related tasks: such as new hire setup, employee deductions, garnishments, and wage adjustments.
- Maintain employee records: and ensure accuracy of payroll data in the payroll system.
- Process payroll corrections: and adjustments as needed.
- Stay current on federal, state, and local payroll tax laws: and regulations.
- Ensure compliance: with tax withholding requirements, reporting obligations, and filing deadlines.
- Prepare and submit payroll tax returns: including W-2 forms and quarterly filings.
- Coordinate with HR and benefits departments: to administer employee benefits, including health insurance, retirement plans, and leave accruals.
- Deduct and remit employee contributions: for benefits programs.
- Conduct periodic audits: of payroll records to ensure accuracy and compliance with policies and regulations.
- Respond to audit inquiries: and provide documentation as needed.
- Identify opportunities for process improvements: and automation in payroll processes.
- Implement best practices: to streamline payroll operations and enhance efficiency.
- Supervise and mentor payroll staff: providing guidance and support to ensure high-quality work and professional development.
- Conduct performance evaluations: and provide feedback to team members.
- Liaise with payroll service providers: and software vendors to ensure smooth operation of payroll systems and services.
- Resolve issues and escalations: related to payroll services.
Candidate Qualifications:
- Bachelor's Degree: in Accounting, Finance, or related field.
- 3+ years: previous payroll processing experience.
- Knowledge of payroll processes: garnishments, benefit deductions, taxes, FMLA experience, Work Comp experience, LOA experience.
- Strong analytical and problem-solving skills: with attention to detail and accuracy.
- Excellent communication and interpersonal skills: with the ability to interact effectively with employees, managers, and external stakeholders.
- Ability to prioritize tasks: meet deadlines, and work effectively in a fast-paced environment.
- Intermediate knowledge: of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
Compensation Details:
We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.
About Mass Markets:
Mass Markets helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.
Mass Markets assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
