Stewarding Operations Manager
hace 4 semanas
Job Summary
We are seeking a highly skilled Stewarding Manager to join our team at Mövenpick Resort & Spa Bintan Lagoon. As a key member of our hospitality services team, you will be responsible for overseeing the day-to-day operations of the stewarding department, ensuring that all food and beverage services are delivered to the highest standards.
Key Responsibilities
- Assign specific duties to all employees under your supervision and instruct them in their work, including external contracted employees.
- Prepare work schedules with computerized schedule planners and obtain advance approval of overtime and vacation on a weekly basis.
- Submit weekly payroll and overtime reports to the Executive Chef for approval.
- Ensure personal cleanliness and proper deportment of all employees under your supervision.
- Hold trainings and meetings with the Training Managers and Chemical Suppliers.
- Prepare operating equipment provision budgets for glass, silver, and chinaware in coordination with breakage and theft itemized cases.
- Bring to attention of any non-usable products to the Executive Chef, record them as breakage and ensure that par levels of equipment are kept up to date.
- Prepare and maintain all outlet par stocks with the Restaurant Managers and prepare coat breakage reports for the section.
- Prepare expense forecasts for cash payroll, detergent cleaning suppliers, energy costs, etc. during Annual Profit & Loss Budget.
- Ensure proper sanitation standards are met through maintenance of local health and sanitation codes.
- Maintain contracts with vendors and suppliers such as Garbage Disposal, Chemical Suppliers, Exterminator, Night Cleaning Contracts if applicable, and arrange special cleaning schedules when applicable.
- Ensure that all Food & Beverage garbage are properly sorted and removed from all areas and transferred to the garbage room.
- Coordinate maintenance of all back of the house equipment with the Executive Chef and Chief Engineers and schedule weekly kitchen cleaning.
- Coordinate with the Food & Beverage Manager and Banquet Manager on all equipment pertaining to festivals, promotions, and V.I.P. Banquet setup.
- Submit a Monthly Report to the Executive Chef pertaining to the status of the Stewarding Department.
- Ensure a healthy and safe working environment.
- Provide training to team members and casual labor on all aspects of Stewarding operations according to the requirements in the department's Standards.
- Observe, coach, motivate, and counsel team, perform staff appraisals/disciplinary actions if required.
- Maintain department communication logbook and update notice board.
Requirements
- Secondary / High school education.
- Minimum 2 years of relevant experience in a similar capacity.
- Good reading, writing, and oral proficiency in English language.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
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