Villa Ambassador

hace 2 semanas


Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Marriott International A tiempo completo
Job Title: Villa Ambassador

Job Summary: We are seeking a Villa Ambassador to join our team at The Ritz-Carlton Tenerife Abama. As a Villa Ambassador, you will be responsible for providing exceptional service to our guests, ensuring their comfort and satisfaction throughout their stay.

Key Responsibilities:
  • Control the availability of seating, service, security, and well-being of guests in the club lounge.
  • Maintain the bar, bar furniture, tables, and other equipment clean and in good condition.
  • Prepare and serve hot, cold, and alcoholic beverages.
  • Restock the area with ice, glassware, and provisions as needed.
  • Anticipate and communicate reordering needs promptly.
  • Wash dishes and kitchen utensils as necessary.
  • Complete opening and closing tasks.
  • Procure all necessary provisions, bringing them from the storage area to the bar when needed.
  • Ensure liquor, beer, wine, refrigerators, cabinets, and storage areas are secure.
  • Document relevant information in departmental records.
  • Forecast extra food needs and communicate special requests to the kitchen.
  • Report accidents, injuries, and unsafe working conditions to management.
Requirements:
  • Meet all company policies and procedures, ensuring uniform and personal appearance are neat and professional.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Receive and acknowledge all guests according to company standards, anticipating and meeting their service needs.
  • Communicate effectively with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Answer phones using proper protocol.
  • Cultivate and maintain positive working relationships with others, supporting the team to achieve common goals.
  • Acknowledge expectations and quality standards.

About Marriott International: Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in the importance of hiring a diverse workforce and supporting an inclusive culture that values all individuals. We are committed to respecting the principle of non-discrimination for any protected reason, including disability and veteran status, or any other protected characteristic under applicable laws.


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