Corporate Receptionist

hace 6 días


Barcelona, Barcelona, España Jll A tiempo completo
About the Role

We are seeking a highly skilled and customer-focused Corporate Receptionist to join our team as a Front of House Ambassador. As a key member of our Workplace Experience team, you will be responsible for delivering exceptional service to our internal and external customers, ensuring a positive and memorable experience for all visitors.

Key Responsibilities
  • Take ownership of the internal and external visitor experience, ensuring all interactions leave the customer with a positive impression
  • Deliver core front of house services, including sign-in, badging, luggage, lost and found, and deliveries
  • Receive, direct, and relay telephone, email, and other queries via front of house
  • Greet, assist, and direct candidates, new hires, visitors, and the general public appropriately
  • Continually monitor onsite events to ensure visitor experience is personalized and optimized
  • Contribute to maintaining the highest standards of presentation and functionality across front of house and meeting areas
  • Undertake physical setup of meeting and event spaces, adhering to team guidelines and EHS considerations
  • Monitor meeting room environments, ensuring fine detail is captured
  • Create and maintain up-to-date Outlook, conference room finder, and SharePoint room booking systems
  • Provide timely, accurate, and personalized responses to meetings and events inquiries
  • Work flexibly in different settings as part of the team
  • Coordinate daily updating of room booking displays in line with local and regional processes
  • Support onsite space audits and walk-the-store processes
  • Assist with other facilities team services as required
Requirements
  • Experience in reception, concierge, or related field
  • Previous catering or hospitality experience is desirable
  • Excellent people skills and ability to interact with a wide range of clients, staff, and demands
  • Previous experience working in a high-profile corporate environment
  • Facilities Management exposure would be beneficial
  • Fluency in English and local language
  • Strong PC literacy and proven ability to manage daily activities using various systems
  • Very high attention to detail
  • Outstanding customer service skills with the ability to communicate effectively at all levels
  • Ability to maintain professionalism at all times and be an ambassador of the team
  • Excellent team player with a willingness to go above and beyond for colleagues
What We Offer

As a Corporate Receptionist with JLL, you will join an entrepreneurial and inclusive culture where like-minded people work together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.


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