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ICT Specialist

hace 2 meses

Valencia, Valencia, España UNICEF A tiempo completo
About the Role

UNICEF is seeking an experienced ICT Specialist to join our team in Enterprise Service Management. As an ICT Specialist, you will be responsible for ensuring the stability, security, and operational efficiency of our ServiceNow platform, which hosts our Enterprise Service Management system.

Key Responsibilities
  • Guarantee the stability, security, and operational efficiency of the ServiceNow platform.
  • Lead platform enhancement projects and implement complex customizations.
  • Integrate the ServiceNow platform with other enterprise systems using REST/SOAP APIs, MID Servers, and various integration tools.
  • Experience with Azure DevOps or similar tools is required.
  • Proficiency with programming languages including JavaScript, GlideScript, PowerShell, HTML/CSS, XML, and AngularJS is required.
  • Experience with automation tools and technologies such as workflow automation platforms, business process management (BPM) software, robotic process automation (RPA) tools, and scripting languages is an added advantage.
Requirements
  • Advanced degree in Information Systems, Computer Science, Information Technology, or a related field.
  • At least 5 years of relevant work experience with ServiceNow platform administration.
  • ServiceNow training programs that cover various aspects of ServiceNow administration, development, and configuration are required.
  • Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications are key advantages.
  • Training programs that cover aspects of IT Service Management are required.
  • Accredited certifications such as ITIL 4, Prince2, PMI, Agile, and Scrum methodologies are key advantages.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative team.
  • The chance to make a meaningful contribution to the lives of children around the world.