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IT Infrastructure Specialist
hace 2 meses
About Us
Hello We are Samara, a leading solar installation company that is accelerating the energy transition of households towards a more efficient, smarter, and more sustainable model. We are a high-growth startup that prioritizes people and the planet. Our team is constantly growing, and we are looking for a skilled IT Specialist to join our tech team. You will play a crucial role in supporting the hardware and software needs of the company.
Job Brief
We are seeking a highly organized and detail-oriented IT Specialist who will play a pivotal role in managing and maintaining our IT infrastructure. This role involves handling hardware and software inventory, managing permissions and licenses, setting up new equipment, and ensuring a seamless onboarding process for new hires. You will also be responsible for troubleshooting IT issues, managing vendor relationships, and maintaining the tools developed by Samara. Your proactive approach will help streamline our IT operations, allowing our tech and non-tech teams to focus on their core responsibilities without being bogged down by IT-related challenges.
Key Responsibilities
• Inventory Management: Maintain an up-to-date inventory of all hardware and software.
• Access Management: Oversee the management of permissions and licenses across the company.
• Account Creation: Create new user accounts and manage access rights.
• Onboarding Setup: Prepare and set up equipment for new hires, including operating system installations.
• Offboarding Execution: Manage the offboarding process for departing employees.
• Hardware Procurement: Purchase new hardware and manage warranties and technical support conversations.
• Tool Maintenance: Perform maintenance tasks for tools developed by Samara.
• Password Management: Enforce proper usage of 1Password across the team.
• System Updates: Ensure all equipment is properly updated and maintained.
• IT Helpdesk Requests: Handle and resolve IT helpdesk requests efficiently.
• Vendor Management: Manage relationships with phone providers and other technology vendors.
• Office Setup: Lead efforts to have a functional and connected office that maximizes productivity.
Requirements
We are looking for a highly motivated and detail-oriented individual who is passionate about learning and staying up-to-date on emerging technologies and trends. You should have excellent communication skills and be able to work effectively in a fast-paced environment. Fluency in both Spanish and English is a must.
