Workflow Specialist

About Abbott Laboratories

Abbott Laboratories is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott Laboratories

At Abbott Laboratories, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To:

• Career development with an international company where you can grow the career you dream of.
• A company named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Position: Workflow Specialist - Madrid

The Core Application Specialist is responsible for Workflow definition and implementation, delivery of customer operator training and coaching, application support, application troubleshooting and customer support after TOR.

Major Accountabilities

• Deliver customer track operator training on-site.
• The position requires 80% of time traveling throughout Spain.
• Deliver Onestock implementation and operator training on-site.
• Perform on-site troubleshooting and operator training and coaching till TOR.
• Customer support after TOR.
• Success in this role is measured by customer survey document.
• Track workflow definition and implementation.
• Follow-up and workflow improvement of key customers.

Education and Background

• Degree in pharmacy / biology / chemistry / health sciences or similar.
• Proven track record in a similar position supported by management and customer references.
• Successful engagement with customers, specifically lab staff.
• Strong communication skills.
• Technical expert for product line responsibility.
• Strong experience in use of analytical tools and software.
• Troubleshooting skills.

Impact of Position

• Define and implement laboratory workflow.
• Deliver customer operator training and coaching, application support, and application troubleshooting till TOR.
• Deliver customer support after TOR.

Career Aspirations

Follow your career aspirations to Abbott Laboratories for diverse opportunities with a company that can help you build your future and live your best life. Abbott Laboratories is an Equal Opportunity Employer, committed to employee diversity.