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NOC Technician

hace 2 meses


Valencia, Valencia, España Hotelbeds A tiempo completo

Job Title: NOC Technician

Job Summary:

We are seeking a highly skilled NOC Technician to join our team at Hotelbeds. As a NOC Technician, you will be responsible for providing level 1 support for our systems and services, monitoring our infrastructure, and addressing any issues that may arise.

Key Responsibilities:

  • Provide level 1 support for our systems and services
  • Monitor our infrastructure to detect and report any issues
  • Prioritize and address events detected by monitoring systems
  • Adhere to documented procedures to resolve issues
  • Create documentation for common issues and resolutions
  • Manage issue escalation and communication details
  • Recommend technical improvements and needs on the platform

Requirements:

  • Knowledge of Linux system administration
  • FP I in Microsystems or any FP II in Computer Science or equivalent
  • Strong technical, logical, analytical, and problem-solving skills
  • Willingness to join in a continuous learning career path to quickly gain Cloud certificates such as GCP, AWS, or other administration tools like Jenkins, Kubernetes, etc.
  • Self-motivated with great teamwork
  • Ability to handle and perform in priority situations
  • Knowledge of monitoring and logging tooling (Nagios, Grafana, Kibana, etc.)
  • Knowledge of Cloud computing (GCP, AWS, Azure, Alibaba)
  • Troubleshooting and debugging skills
  • Knowledge of Information Security best practices
  • Knowledge of any scripting language (Bash, Python, etc.)

About Us:

Hotelbeds is a global leader in the travel industry, providing innovative technology solutions to connect and empower the world of travel. We are a team of game-changers, disruptors, and innovators who are passionate about making a difference in the industry.

What We Offer:

  • A challenging and dynamic work environment
  • The opportunity to work with a global team of experts
  • A competitive salary and benefits package
  • The chance to develop your career in a rapidly growing company
  • The opportunity to work on cutting-edge technology projects

How to Apply:

If you are a motivated and talented individual who is passionate about technology and the travel industry, we encourage you to apply for this exciting opportunity.