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Customer Insights Trainee

hace 2 meses


Madrid, Madrid, España Biogen A tiempo completo
About the Role

We are seeking a highly motivated and detail-oriented Customer Insights Trainee to join our Customer & Market Insights (CMI) team at Biogen. As a key member of our team, you will play a vital role in generating strategic insights on the Iberia cluster, monitoring performance and market dynamics, and utilizing primary and secondary market research, as well as internal and external quantitative data sources and advanced analytics.

Key Responsibilities
  • Forecasting & Analytics:
    • Support the development of our monthly forecasts, providing input into scenarios, assumptions, and key market events.
    • Apply analytical expertise to support insight generation process, integrating various qualitative and quantitative sources.
    • Leverage analytical expertise to align and support organization during business reviews, annual operating planning and management meeting.
    • Support the CMI team in streamlining processes and automating analytical tools and models.
  • Business Performance Assessment:
    • Support Brand Leads providing a thorough understanding of the market and brand performance.
    • Contribute to developing and automating performance reports, used to track performance vs target and KPIs.
  • Market Research & Competitor Intelligence:
    • Coordinate assigned MR within CMI team and identify gaps and needs to help elevate the level of understanding within the team and among key stakeholders.
    • Identify and collate CI helping add further depth to our market understanding.
Requirements
  • Final year of Master's degree in Business Administration, Life Sciences or Business Analytics.
  • Excellent mastery of Excel.
  • Fluent in English, written and spoken.
  • Knowledge of Power BI tool is desirable.
  • Analytical, pragmatic, and logical mindset.
  • Innovative mindset.
  • Ability to create clear summaries and defend strong recommendations.
  • Client-oriented – responsiveness, flexibility, adaptability.
  • Interpersonal skills (listening and communication).
  • Autonomy and organizational skills.
About Biogen

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

We are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired.