Dutch Payroll Specialist

hace 4 semanas


Granada, Granada, España Alight A tiempo completo
About the Role

We are seeking a highly skilled Dutch Payroll Consultant to join our team at Alight. As a key member of our payroll team, you will be responsible for supporting and executing payroll activities and/or data management/customer services activities ensuring that output is accurate and on time.

Responsibilities
  • Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs
  • Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs
  • Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks
  • Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities
  • Ensure Tickets and Calls are responded within SLA timescales and to a high standard
  • Support System Maintenance Testing
  • Liaise and transact with Third Parties
  • SOC Controls completed on time and with the necessary evidences
  • Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence
  • Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice
  • Maintenance of DWIs to ensure processes are up to date and reflective of the service
  • All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
  • Highlight to Service Manager any deviations from the standard scope of service
  • Ability to recognize and deal appropriately with sensitive and confidential information
  • Contribute to team meetings and raise any issues immediately to your Service Manager
  • Build good relationships with internal stakeholders and keep them up to date when needed
Requirements
  • 100% Attainment of customer SLA agreements
  • Demonstrate professionalism and act responsibly
  • Adherence to all Security and Compliance procedures and quality standards
  • Be Accountable - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results.
  • Solve Problems - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement
  • Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities
  • Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and Alight priorities
  • Be Effective - Demonstrate knowledge of the Alight Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way
  • Flexibility to support a global and fast paced environment
  • Attention to detail
  • Excellent Dutch written and verbal skills and good English skills
  • Self-motivated and a willingness to learn

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


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