Lead Oracle Cloud Consultant

hace 1 mes


Madrid, Madrid, España Dabster A tiempo completo
Lead Consultant (Oracle Cloud) – Spain Remote Opportunity

As a seasoned professional, you will play a pivotal role in anchoring engagement efforts for Oracle Cloud assignments. Your expertise will be instrumental in defining business problems and leading teams to design processes and solutions that meet client needs.

Key Responsibilities:
  • Solution Architect: Develop business solutions and lead teams to design processes and solutions that meet client needs.
  • Leading and Coordinating Work: Coordinate work assigned to offshore teams and business teams to ensure successful and timely closure of incidents and tasks.
  • Project Status Reporting: Provide timely project status reports and present them to clients and client leadership, tracking progress of action items to closure.
  • Knowledge Sharing: Document new learnings and develop Standard Operating Procedures.
  • Client Management: Liaise with client support leads, negotiate prioritization of issues, and set realistic expectations for closure of open items.
  • Thought Leadership and Presales: Contribute to creation of presentations and point-of-view documents, building innovative solutions for clients.
Requirements:
  • Minimum years of professional experience in Maintenance Support Management (AMS) at multinational clients.
  • Experience in coordinating with offshore teams and client teams, monitoring progress, and managing incidents.
  • Excellent communication skills in Spanish and English.
  • Knowledge of Incident Management processes and tools like Service Now.
  • Oracle Cloud/EBS expertise in any track (Finance, SCM, WMS, or Technical).
Preferred:
  • Domain experience in Retail/Logistics industry and knowledge of related processes.


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