Senior RPA Developer Analyst

hace 1 semana

Valencia, Valencia, España Edwards Lifesciences A tiempo completo

Transforming Patient Care through Innovative Technology

At Edwards Lifesciences, we're committed to developing cutting-edge technologies that make a genuine impact on patients' lives. As a key member of our IT team, you'll play a vital role in facilitating our patient-focused mission by designing, developing, and implementing technological solutions.

Key Responsibilities:

  • Design and develop software bots using RPA technologies, ensuring compliance with Edwards standards and best practices.
  • Collaborate with business stakeholders and IT teams to determine requirements and design solutions that drive business value.
  • Conduct testing and debugging of RPA bots to ensure they function correctly.
  • Stay up-to-date with emerging RPA technologies and advancements.
  • Prepare and maintain technical documentation and training materials.
  • Contribute to the development of RPA best practices and standards within the organization.

Production Support:

  • Provide L1 – L3 support to RPA bots in Production as assigned.
  • Analyze incidents assigned to the RPA Support Group, perform triage, and determine and assign priority (P1 – P3) to incidents in ServiceNow.
  • Perform in-depth production incident troubleshooting, resolve any production incidents (L3) within defined SLA, and monitor the fixes to ensure the bots function correctly.
  • Provide technical support and maintenance of RPA solutions.
  • Resolve P1 incidents effectively with RPA team, business stakeholders, and other IT or business partners.
  • Perform Root Cause Analysis on P1 and P2 incidents.
  • Support RPA CoE to continuously improve RPA operations.
  • Build and update knowledge base from incident and problem tickets.

Requirements:

  • Degree in Computer Science or its equivalents.
  • At least 5 years of relevant experience in Robotic Process Automation (RPA) technologies, excellent working knowledge in UiPath as a developer.
  • Advanced UiPath Developer Accreditation is mandatory.
  • Developed and launched 20+ RPA solutions in an enterprise-scale production environment.
  • Intelligent Document Processing (IDP) experiences.

Preferred Qualifications:

  • Medical device industry experience.
  • Experience working in a regulatory industry preferred.
  • Strong knowledge and understanding about UiPath REFramework architecture.
  • Proficient with other programming languages such as.net, C#.
  • Proficient with SQL Server and SQL queries.
  • Experience in maintaining and developing RPA Bots.
  • Microsoft Power Platform experiences in an Enterprise environment.
  • Problem-solving, organizational, analytical, and critical thinking skills.
  • Strong troubleshooting skills and experience to resolve critical & complex incidents.
  • Excellent communication skills and ability to handle communication at different levels and diverse population.
  • Well-versed with ITIL Concepts - Incident, Problem, Change, and Release Management and Knowledge management.
  • Ability to manage competing priorities in a fast-paced environment.

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