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Senior RPA Developer Analyst

hace 2 meses

Valencia, Valencia, España Edwards Lifesciences A tiempo completo

About Edwards Lifesciences

Edwards Lifesciences is a global leader in the development and manufacture of innovative medical technologies that improve patient outcomes and quality of life. Our commitment to innovation and collaboration enables us to deliver cutting-edge solutions that make a genuine impact on patients' lives.

Job Summary

We are seeking a highly skilled Senior RPA Developer Analyst to join our IT team. As a key member of our team, you will be responsible for developing and enhancing technological solutions that support our patient-focused mission.

Key Responsibilities

  • Design, develop, and implement software bots using RPA technologies.
  • Work with business stakeholders and IT teams to determine requirements and design solutions.
  • Conduct testing and debugging of RPA bots to ensure they function correctly.
  • Stay up-to-date with emerging RPA technologies and advancements.
  • Prepare and maintain technical documentation and training materials.
  • Contribute to the development of RPA best practices and standards within the organization.

Production Support

  • Provide L1 – L3 support to RPA bots in Production as assigned.
  • Analyze incidents assigned to the RPA Support Group, perform triage, and determine and assign priority (P1 – P3) to incidents in ServiceNow.
  • Perform in-depth production incident troubleshooting, resolve any production incidents (L3) within defined SLA, and monitor the fixes to ensure the bots function correctly.
  • Provide technical support and maintenance of RPA solutions.
  • Resolve P1 incidents effectively with RPA team, business stakeholders, and other IT or business partners.
  • Perform Root Cause Analysis on P1 and P2 incidents.
  • Support RPA CoE to continuously improve RPA operations.
  • Build and update knowledge base from incident and problem tickets.

Requirements

  • Degree in Computer Science or its equivalents.
  • At least 5 years of relevant experience in Robotic Process Automation (RPA) technologies, excellent working knowledge in UiPath as a developer.
  • Advanced UiPath Developer Accreditation is mandatory.
  • Developed and launched 20+ RPA solutions in an enterprise-scale production environment.
  • Intelligent Document Processing (IDP) experiences.

Preferred Qualifications

  • Medical device industry experience.
  • Experience working in a regulatory industry preferred.
  • Strong knowledge and understanding about UiPath REFramework architecture.
  • Proficient with other programming languages such as.net, C#.
  • Proficient with SQL Server and SQL queries.
  • Experience in maintaining and developing RPA Bots.
  • Microsoft Power Platform experiences in an Enterprise environment.
  • Problem-solving, organizational, analytical, and critical thinking skills.
  • Strong troubleshooting skills and experience to resolve critical & complex incidents.
  • Excellent communication skills and ability to handle communication at different levels and diverse population.
  • Well-versed with ITIL Concepts - Incident, Problem, Change, and Release Management and Knowledge management.
  • Ability to manage competing priorities in a fast-paced environment.