Ready To Wear Specialist

hace 4 semanas

Madrid, Madrid, España Louis Vuitton A tiempo completo
Job Title: Ready To Wear Expert

Job Summary:

We are seeking a highly skilled and passionate Ready To Wear Expert to join our team at Louis Vuitton. As an ambassador of the Brand, you will be responsible for delivering exceptional client experiences and conveying your passion for the product.

Key Responsibilities:

  • Be an exceptional client advisor, achieving individual and contributing to team objectives, and being accountable for the sales results of RTW in your store.
  • Welcome every client and enhance their experience, setting the example to the rest of the team for the best RTW consultation and client experience.
  • Discover every client, closely following existing clients, proactively recruiting new ones, leveraging the different tools to engage and build long-term relationships.
  • Be a strong advisor for your clients, assessing their style and tastes matched to product recommendations.
  • Perform as a team-player, participating in all activities contributing to the overall objectives of the store.
  • Develop strong Brand and product knowledge with stories to share with clients across all categories.
  • Promote the RTW category, achieving individual objectives and contributing to team objectives.
  • Be a role model of the client experience regarding RTW, conveying the story behind all the product mix and storytelling of RTW and mastering the RTW ritual.
  • Provide consultations and deal with the most demanding situations and with RTW connoisseurs.
  • Master a deep knowledge in the category: history, competition, trends, vocabulary, production, processes, and technology.
  • Animate RTW within the team, ensuring top-of-mind awareness across the teams, sharing passion and inspiring others.
  • Transmit RTW training and information to the team, partnering with the Field Coach Trainer.
  • Support team members when they have clients requiring more detailed information and buddy with new joiners for their induction to RTW.
  • Be in charge of RTW specific operations, responsible for the visual merchandising and day-to-day appearance of the RTW areas, following the guidelines from Visual Merchandisers.
  • Handle any after-sales service related to RTW.
  • Maintain the RTW inventory both on the sales floor and back of house.
  • Provide qualitative feedback on fragrances based on interactions with clients.

Requirements:

  • Curiosity
  • Empathy
  • Agility
  • Commercial Mindset
  • Passion for the Brand and for Ready-To-Wear
  • Professional Attitude
  • Interpersonal Skills
  • Responsibility & Ownership
  • Styling Skills / Sense of Personal Style
  • Fashion sensibility and tendencies follower
  • Minimum 3 years working with Ready-To-Wear
  • Languages: Fluent English

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