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Operational Systems Analyst

hace 2 meses


Madrid Centro, Madrid, España Chubb A tiempo completo
{"h1": "Operational Systems Analyst", "p": "At Chubb, we are seeking an experienced Operational Systems Analyst to join our team in Madrid. As a key member of our IT department, you will be responsible for the execution and delivery of migration projects, specifically the migration of our core consumer CRM system from System6 to Catalyst. Your expertise in CRM systems and migration processes will be invaluable in ensuring a smooth transition and minimizing risks associated with the migration.

Key Responsibilities:

* Act as the regional lead for operations to drive the migration within EMEA (18 countries on the system)
* Partner with key members of the program team, technical delivery partners, and the business to meticulously plan the business and technical migration activities
* Build the detailed migration checklist in conjunction with the operational stakeholders and IT team to ensure there are the right quality gateways and decision-making points mapped in the integrated plan
* Drive and implement best practices to ensure operational processes and systems are customer-focused and efficient

Qualifications:

* Advanced level English (C1/C2)
* Empathy and passion for getting high-quality results
* Proven track record of working with senior stakeholders in a regional role
* Ability to simplify complexities and communicate issues/opportunities to all levels of management

What we offer:

* 30+ days of vacation a year
* Fixed-term contract until the end of 2025
* 2 days working from home option + additional flexible days
* Working from home allowance
* Private medical insurance
* Life and accident insurance
* Meal allowance
* Pension plan
* Stock purchase plan
* Flexible compensation scheme
* Gympass
* Employee assistance program
* Comprehensive Learning & Development offer

At Chubb, we value diversity and inclusion and are committed to creating a workplace that is free from discrimination and harassment. We are an equal opportunities employer and welcome applications from all qualified candidates.

If you are a motivated and experienced professional looking for a new challenge, please submit your application.

We look forward to hearing from you"}