Automotive Repair Specialist
hace 3 días
Iman Temporing Ett, S. L. is seeking a skilled Automotive Repair Specialist to join our team in Madrid.
About the Role:We are looking for a highly motivated and experienced professional to provide technical support to our customers. As an Automotive Repair Specialist, you will be responsible for analyzing technical problems, providing assistance via phone, email, or chat, and maintaining communication with other teams and colleagues.
Responsibilities:- Respond to customer inquiries and provide technical support via phone, email, or chat.
- Analyze technical problems and provide solutions to customers.
- Maintain communication with other teams and colleagues to ensure smooth support processes.
- Track incidents in our internal incident management system.
- Contribute to the development of FAQs and knowledge database.
- Establish good relationships with colleagues and customers to ensure effective communication.
- Completed vocational education as a master mechanic, automotive mechatronics technician, or equivalent.
- Minimum 2 years of experience working in workshops with cars and/or LGV/HGV.
- Dutch oral and written communication skills level C1 (minimum) required.
- English oral and written communication skills level B2 (minimum) required.
- Direct permanent contract with Bosch Service Solutions.
- Full-time position with 39 hours per week.
- Hybrid working model following the needs of the Service.
- 32 paid days of Holidays per natural year.
If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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