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Management Trainee
hace 2 meses
The Management Trainee is a key role within the Jollibee Group, responsible for driving store operations excellence and achieving sales and profit targets. This position requires a strong leader who can motivate and guide a team to deliver exceptional results.
Key Responsibilities- Shift Sales and Profit Target Achievement: Develop and implement strategies to achieve sales and profit targets, ensuring optimal store performance.
- Store Operations Management: Oversee and manage store operations, including inventory management, cash control, and employee discipline.
- Crew Productivity and Morale: Foster a positive and productive work environment, ensuring crew members are motivated and equipped to deliver exceptional customer service.
- Customer Service and Feedback: Address customer complaints and feedback, ensuring top-tier customer service and a positive brand image.
- Compliance and Risk Management: Ensure compliance with company policies, procedures, and regulatory requirements, minimizing risk and ensuring a safe working environment.
- Reporting and Analysis: Prepare and submit accurate and timely reports, analyzing store performance and identifying areas for improvement.
- Education: College graduate in Hotel and Restaurant Management, Business, Behavioral Science, or Industrial Engineering.
- Experience: 2-3 years of supervisory experience in a restaurant or quick service restaurant environment.
