Cloud Solutions Architect

hace 2 días

Madrid, Madrid, España Amazon A tiempo completo
About the Role

As a Technical Account Manager at Amazon, you will play a critical role in helping our customers achieve the greatest value from our cloud services. You will provide consultative architectural and operational guidance to ensure our customers' AWS environments remain operationally healthy, while reducing cost and complexity.

Key Responsibilities
  • Build solutions and provide technical guidance to customers
  • Ensure AWS environments remain operationally healthy while reducing cost and complexity
  • Develop trusting relationships with customers, understanding their business needs and technical challenges
  • Drive technical discussions regarding incidents, trade-offs, and risk management
  • Consult with a range of partners from developers through to C-suite executives
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
  • Proactively find opportunities for customers to gain additional value from AWS
  • Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning
  • Be part of a wider Enterprise Support team, providing post-sales, consultative expertise
  • Solve a variety of problems across different customers as they migrate their workloads to the cloud
  • Uplift customer capabilities by running workshops, brown bag sessions, etc.
About the Team

As a Technical Account Manager, you will be part of a diverse and inclusive team that values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

Why Amazon?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

What We Offer
  • 5+ years of experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager, etc.
  • Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.)
  • Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences
  • Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform, etc.
  • Understanding of DevOps practices and tools including Continuous Integration / Deployment, etc.

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