Operations Director
hace 1 semana
**Job Summary**
Empresa Reconocida is seeking an experienced Operations Director to join our team in Barcelona. As a key member of our Spain & Portugal Operations team, you will be responsible for providing directional leadership, high-level customer interface, financial risk management, cost control, and continuous service innovation within our cargo-partner Barcelona branch.
**Key Responsibilities**
- Implement and monitor site budgets in line with Products (Air/Ocean), providing regular reviews and reports to the Managing Director on individual department performance.
- Help design, recommend, and implement the annual business plan and continually monitor and report to the Managing Director on relative performance.
- Manage projects/implementations: delivering budget initiatives & onboarding/supporting new Business Wins.
- Act as a key operational interface between cargo-partner, Business Development, products, and clients.
- Develop and maintain a continuous improvement programme across all departments, together with a plan for growth and maximization of profit margins (Air/Ocean).
- Develop a Dashboard to measure and improve, ensuring failure to achieve is addressed effectively with the Barcelona Operations Team.
- Actively monitor and proactively manage achievement against Operation/Financial targets and key performance indicators.
- Identify improvements in operational productivity & service performance across all operations.
**Requirements**
- Proven experience in a similar role within the logistics or freight forwarding industry.
- Strong leadership and management skills, with the ability to motivate and direct a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
**What We Offer**
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and growing company.
- A chance to develop your skills and experience in a challenging and rewarding role.
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