Customer Service Representative

hace 6 días


Madrid, España Recruit4work Sl A tiempo completo
About the Role

We are seeking a highly skilled and experienced Customer Service Agent to join our team at Recruit4work Sl. As a key member of our customer-facing team, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience.

Key Responsibilities
  • Assist guests with their queries and resolve issues in a timely and professional manner.
  • Provide exceptional customer service and respond effectively to customer concerns and complaints.
  • Work collaboratively with other departments to resolve customer issues quickly and efficiently.
  • Help customers book accommodation, meals, and recreational activities.
  • Ensure the accuracy of booking details and billing information.
Requirements
  • High proficiency in Dutch (C2 level)
  • Experience in customer service
  • Thoroughness, autonomy, and good interpersonal skills
What We Offer
  • Competitive salary
  • Bonuses
  • Prospects for professional advancement and growth
  • Comprehensive training programs
  • A collaborative and adaptable work environment


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