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Telecom Engineer
hace 2 meses
About Amazon Connect
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. As a key player in this innovative technology, you will have the opportunity to work with a team that launches products with direct and massive impact on Amazon's customers.
Key Responsibilities
- Conceptualize, design, build, deploy, and maintain Amazon Connect's next-generation telecom infrastructure.
- Provide telecom expertise to help drive business decisions.
- Lead and mentor other engineers to develop scalable and resilient systems while maintaining a constant customer focus.
Requirements
- Deep knowledge of SIP protocol, Networking, and Linux/UNIX expertise.
- Experience with cloud-based contact centers and telecom infrastructure.
- Ability to work under the hood of a SIP endpoint system and design scalable and resilient systems.
About the Role
This is a rare opportunity to be part of a fast-growing business that helps shape the technology and product as we grow. You will play a crucial role in developing the next generation of telecom infrastructure and own the design and delivery of scalable and resilient systems.
