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Senior IT Operations Engineer
hace 2 meses
We are seeking a highly skilled Senior IT Operations Engineer to join our team at Take-Two Interactive Software, Inc. in Barcelona, Spain. As a key member of our technical operations team, you will be responsible for ensuring seamless technical operations and driving efficiency across our global organization.
Key Responsibilities- Lead Technical Operations: Ensure the smooth operation of our IT systems and infrastructure, leveraging your extensive expertise in Okta Admin, Active Directory/Exchange 365, Google Workspace, PowerShell, SCCM/Jamf/AirWatch, Horizon VDI, and Atlassian (Confluence/Jira).
- Proactively tackle support escalations and solve complex issues creatively, providing high-level technical support to C-Level Executives and resolving critical IT issues.
- Collaborate Across Teams: Partner with multi-functional teams to optimize processes, contribute to project initiatives using tools like Jira, and mentor junior team members through complex technical issues.
- On-Call Responsibilities: Participate in an on-call rota to handle urgent issues outside regular working hours, ensuring timely resolution and minimizing downtime.
- Technical Proficiency: Mastery of Okta Admin, Active Directory/Exchange 365, Google Workspace, PowerShell, SCCM/Jamf/AirWatch, Horizon VDI, and Atlassian (Confluence/Jira).
- Deep understanding of organizational systems and products, with a strong focus on global support issue types and needs.
- Experience supporting C-Level Executives and resolving critical IT issues, with a proven track record of proactive problem-solving and continuous improvement.
- At least 5 years of experience in a senior technical role, with a strong background in IT systems and operations.
- Great Company Culture: A dynamic and innovative work environment that values creativity, efficiency, diversity, and philanthropy.
- Growth Opportunities: A global entertainment company that encourages employees to grow within and around the organization.
- Benefits: Comprehensive medical, dental, and vision coverage, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, and more.
- Perks: Fitness allowance, employee discount programs, free games and events, and stocked pantries.
We are proud to be an equal opportunity employer, committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual's race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.
