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Underwriting Operations Specialist
hace 2 meses
Job Summary
We are seeking a highly skilled and detail-oriented Underwriting Operations Technician to join our team at Chubb in Madrid. As an Underwriting Operations Technician, you will play a critical role in providing consistent and efficient end-to-end support for online and offline business handled in the UWR Centre, as well as support for language-dependent tasks in branch.
Key Responsibilities
- Support rules-based branch activities that require language skills and technical ability.
- Input relevant information in rating tools, maintaining data quality through accurate input.
- Operational support for underwriters for online and offline business in the Hub.
- Manage broker queries in relation to online and offline business and build good working relationships with local brokers.
- Owning the centralized processes of Operations QA and reporting.
- To work within the framework of our ethical and service standards.
Requirements
- Native or advanced level in Dutch.
- Professional language skills in English.
- Working experience within the insurance industry is desirable.
- Previous experience of servicing multinational insurance projects is preferred.
- Competent in Microsoft Office – especially Excel.
- Strong customer service skills and customer-centric attitude, as well as attention to detail and the desire to deliver and improve quality.
- Problem resolution and decision-making skills.
- Ability to work in a team environment as well as on own initiative.
What We Offer
- 29 days + of vacation a year.
- 2 days working from home option + additional flexible days.
- Working from home allowance.
- Entry time flexibility.
- Private medical insurance.
- Life and accident insurance.
- Meal allowance.
- Pension plan.
- Stock purchase plan.
- Flexible compensation scheme.
- Gympass.
- Employee assistance program.
- Comprehensive Learning & Development offer.
Flexible Working
We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.
Core Values
At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Diversity & Inclusion
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation, or gender identity or expression or any other legally protected category. Applicants for positions with Chubb Spain must be legally authorized to work in Spain.
