CRM Solutions Analyst

hace 4 semanas


Madrid, Madrid, España Schiller International University A tiempo completo
Role Overview

The primary objective of this position is to sustain, configure, and enhance Zoho CRM systems, deliver training sessions for users, oversee system updates, and facilitate effective communication regarding modifications.

Key Responsibilities
  • Administer, configure, and advance Zoho CRM functionalities.
  • Conduct thorough training programs for users.
  • Oversee and implement CRM system updates.
  • Effectively communicate system enhancements.
  • Establish a CRM Center of Excellence.
  • Evaluate business needs and convert them into functional specifications.
  • Plan and execute CRM-related projects.
Qualifications

Essential:

  • A minimum of 3 years of experience with CRM technologies, with a preference for Zoho CRM.
  • Previous experience with Salesforce is advantageous.
Desirable: Technical educational background
Fluent in Spanish with advanced English proficiencyAbout Schiller International University

For over five decades, Schiller International University has championed experiential learning, merging knowledge acquisition with essential humanist values. This integrated learning approach ensures that our students not only develop proficient professional skills but also cultivate a global perspective that fosters inclusivity and understanding among diverse cultures.

Recognizing the importance of a globalized, interconnected world, our four International Campuses offer a wide range of undergraduate and graduate programs that are recognized in both the USA and Europe. All courses are delivered in English and tailored to meet individual needs. Furthermore, students are encouraged to pursue study abroad opportunities throughout their education, enriching their professional journey with invaluable life experiences that contribute to their holistic development.



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