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Change Program Manager, EU Workforce Staffing Transformation Lead
hace 2 meses
**Job Summary**
Amazon's EU Workforce Staffing (WFS) team is seeking a highly motivated and flexible Change Program Manager to drive change excellence within WFS, enabling support of Amazon's first, middle, and last mile Logistics. This role can be based from an operations or corporate location in the UK, Germany, France, Italy, Spain, Poland, or Luxembourg.
**Key Responsibilities**
- Enable complex and ambiguous change initiatives, delivering communications strategies to drive multi-faceted stakeholder engagement.
- Develop project governance plans, project schedules, success criteria, and project milestones.
- Communicate ideas effectively, verbally and in writing, to a wide range of audiences, reinforcing WFS as a credible business partner.
- Foster constructive dialogue, harmonize discordant views, provide tailored recommendations, and lead the resolution of contentious issues (build consensus).
- Partner successfully with both EU and WW program stakeholders.
- Independently identify down-stream problems (e.g., resource unavailability, conflicting priorities, etc.) and escalate them, before they become large-scale risk.
- Understand interdependencies of programs (e.g., workflows, customer requirements, process limitations, legal or compliance requirements, program support, etc.).
- Participate in cross-functional reviews in order to share best practices and lessons learned.
- Participate in collaboration for short-term solve, until medium/long-term solve is implemented.
**Requirements**
- Experience in program or project management.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience working cross-functionally with tech and non-tech teams.
**Preferred Qualifications**
- Experience in driving end-to-end delivery, and communicating results to senior leadership.
- Experience identifying and resolving complex issues.
**Amazon is an equal opportunities employer.**
