Empleos actuales relacionados con CRM Strategist - Santa Coloma de Cervelló, Barcelona - Bella Aurora Labs

  • CRM Strategist

    hace 2 meses

    Santa Coloma de Cervelló, Barcelona provincia, España Bella Aurora Labs A tiempo completo

    We are looking for a CRM strategist to define multi-channel CRM campaigns for Bella Aurora Labs customers and prospects. - ¿Qué vas a hacer?- Create medium and long term strategic plans for the Customer Care Service department. - Design and plan multiple customer journeys. - Ensure compliance and alignment of the CRM system with GDPR policy. - Planning and...

  • Senior Customer Success Strategist

    hace 2 semanas

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Infloww A tiempo completo

    About UsInfloww is a pioneering company that addresses the underserved needs of the spicy creators segment. Our journey began with the development of the Infloww CRM, a platform tailored for the 3+ million OnlyFans creators. We are now diversifying our company portfolio into new arenas, including AI-powered tools and fintech. Our team is a diverse group of...

  • Growth Content Strategist Support Intership

    hace 2 meses

    Malgrat de Mar, España Remote and Talent A tiempo completo

    Descripción del puestoÚnete a una empresa líder en su sector y pionera en e-Learning y lleva tus habilidades al siguiente nível. Si quieres aprender a transformar un modelo educativo tradicional en digital, aplicando tus conocimientos en el mercado real con presupuestos y métricas contrastables, esta es tu oportunidad. Trabajarás con KPIs reales y data...

CRM Strategist

hace 2 meses

Santa Coloma de Cervelló, Barcelona, España Bella Aurora Labs A tiempo completo
About the Role

We are seeking a highly skilled CRM Strategist to join our team at Bella Aurora Labs. As a key member of our Customer Care Service department, you will be responsible for defining multi-channel CRM campaigns that drive customer engagement and loyalty.

Key Responsibilities
  1. Develop Strategic Plans: Create medium and long-term strategic plans for our Customer Care Service department, aligning with our business objectives and goals.
  2. Design Customer Journeys: Design and plan multiple customer journeys, ensuring a seamless and personalized experience across all touchpoints.
  3. Compliance and Alignment: Ensure compliance and alignment of our CRM system with GDPR policy, maintaining the highest standards of data protection and security.
  4. Customer Behavior Analysis: Study and analyze customer behavior to inform CRM plans and strategies, driving data-driven decision making.
  5. Campaign Planning and Coordination: Plan and coordinate CRM campaigns with other departments, ensuring effective collaboration and communication.
  6. Content Creation: Develop engaging content and design creative templates to drive customer engagement and loyalty.
  7. KPI Analysis: Analyze KPIs defined with the CRM Manager, providing insights to inform business decisions.
Requirements
  1. Education: Bachelor's degree in Business Administration, Economics, Marketing, or Advertising.
  2. Experience: 5 years of practical experience in a CRM position, with a proven track record of success.
  3. CRM Software Expertise: Experience in data acquisition, management, and enhancement of CRM software, with a strong understanding of Dynamics 365.
  4. Digital Implementations: Experience in digital implementations within the Dynamics 365 environment, collaborating with cross-functional teams.
  5. Industry Expertise: Professional experience in one or more of the following areas: cosmetics, luxury, fashion, or consumer goods.
  6. Language Skills: Advanced English language skills.
What We Offer
  1. Permanent Contract: A stable and secure employment contract.
  2. Hybrid Work Arrangement: A flexible work arrangement that balances office and remote work.
  3. Flexible Schedule: A flexible schedule that accommodates your needs.
  4. Medical Insurance: Comprehensive medical insurance coverage.