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Operations Manager, Night Shift, Logistics Expert

hace 2 meses

Barcelona, Barcelona, España Amazon A tiempo completo

About the Role

We are seeking an experienced Operations Manager to lead our Night Shift team at Amazon Road Transport Spain, S.L.U. As a key member of our operations team, you will be responsible for managing and developing a team of Area Managers, leading operational teams on a shift, and driving operational excellence to create a seamless customer experience.

Key Responsibilities

  • Manage and develop a team of Area Managers to achieve operational excellence
  • Lead operational teams on a shift, deal with issues, and positively impact site performance
  • Analyse shift performance against relevant business objectives, and put in place actions to improve operational excellence
  • Work closely with other support teams, including HR, Finance, Health and Safety, and Security
  • Design and deliver initiatives across the sites to improve operational performance

About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

Our Operations

We have two main areas of focus: 'under the roof' associates who process millions of products for dispatch to our delivery teams, and 'on the road' people who work with Amazon Flex - a network of delivery contractors. We continually raise the bar for customer experience with new, innovative delivery services, and look for new ways to overcome industry-wide logistics challenges and reduce our carbon footprint.

Requirements

  • A degree
  • Relevant experience in people and stakeholder management
  • Advanced proficiency in verbal and written English and intermediate proficiency in the local language
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience in key areas of production and supply chains

Preferred Qualifications

  • Experience in Lean, Six Sigma and Kaizen techniques
  • Experience in a similar logistical working environment
  • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment