Functional Architect
hace 2 semanas
Job Summary
We are seeking a highly skilled Functional Architect with a strong background in the healthcare industry to join our team at Cts. This individual will be responsible for designing functional solutions within global and large-scale complex projects and programs.
Key Responsibilities
- Create and lead solution designs for internal customers in the domain of Patient Services and Innovative Medicine.
- Support product owners/managers in scoping to meet business needs and building potential future roadmap.
- Develop project rationale and perform scoping assessments to determine feasibility of projects.
- Participate in requirement gathering in global/regional workshops.
- Peer review and sign off detailed designs by business.
- Ensure the overall user experience is taken into account when designing and deploying new solutions and services maximizing Salesforce Out of the box functionalities.
- Ensure that detailed designs adhere to solution architecture design (i.e. high level conceptual design) and are traceable to functional as well as non-functional requirements in functional specification.
- Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope.
- Involved in decision making discussions with internal customer groups.
- Documentation of solution design with agility.
- Ensure implemented solutions are according to specifications and fit for purpose.
- Help planning deployments together with Project Managers and Operations Team.
- Support in deployments between development environments and validation / productive environment.
Requirements
- Strong practical functional and some degree of technical knowledge of Salesforce features in Service cloud and Health Cloud along with platform capabilities.
- University degree in business/technical area or adequate equivalent.
- Fluent English both written and spoken.
- 10+ years of experience in healthcare solution design, business analyst or equivalent role.
- Proven track record in large, global, multi-team projects dealing with complex process areas and business groups.
- Solid understanding on Patient Services capability areas as well as pharmacovigilance related controls.
- Excellent organizational, interpersonal, communication, presentation and writing skills.
- Ability to work with others in a high paced, fluid, multi-cultural and multi-disciplinary team.
- Ability to operate in matrix organization effectively.
- Attention to detail and organization.
- Working under tight timelines without compromising quality.
- Strong teamwork and interpersonal skills at all management levels.
- Stakeholder management skills.
- Strong can-do attitude and result-focused.
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