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Functional Architect

hace 2 meses

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Functional Architect Job Description

We are seeking a highly skilled Functional Architect to join our team at Novartis. As a key member of our Patient Services and Innovative Medicine team, you will be responsible for designing functional solutions within global and large-scale complex projects and programs.

Key Responsibilities:
  • Create and lead solution designs for internal customers in the domain of Patient Services and Innovative Medicine
  • Support product owners/managers in scoping to meet business needs and building potential future roadmap
  • Develop project rationale and perform scoping assessments to determine feasibility of projects
  • Participate in requirement gathering in global/regional workshops
  • Peer review and sign off detailed designs by business
  • Ensure the overall user experience is taken into account when designing and deploying new solutions and services
  • Ensure that detailed designs adhere to solution architecture design and are traceable to functional as well as non-functional requirements
  • Take accountability to ensure adherence with Security and Compliance policies and procedures
  • Involved in decision making discussions with internal customer groups
  • Documentation of solution design with agility
  • Ensure implemented solutions are according to specifications and fit for purpose
  • Help planning deployments together with Project Managers and Operations Team
Requirements:
  • Strong practical functional and some degree of technical knowledge of Salesforce features in Service cloud and Health Cloud
  • University degree in business/technical area or equivalent
  • Fluent English both written and spoken
  • 10+ years of experience in healthcare solution design, business analyst or equivalent role
  • Proven track record in large, global, multi-team projects dealing with complex process areas and business groups
  • Solid understanding on Patient Services capability areas as well as pharmacovigilance related controls