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Cloud Reliability Engineer
hace 2 meses
Overview
This is an exceptional opportunity to become part of a rapidly expanding elite team focused on engineering innovative Oracle Cloud technologies and infrastructure that constitute the Oracle Cloud solutions. As a member of the Identity and Access Management (IAM) team, you will face continuous challenges and have the chance to contribute to the success of Oracle Cloud on a daily basis, collaborating closely with development partners.
Role of a Site Reliability Engineer
In the capacity of a Site Reliability Engineer, you will tackle intriguing technical challenges by defining, designing, deploying, and troubleshooting essential Oracle Cloud services, platforms, and infrastructure, with a consistent focus on reliability, scalability, resilience, security, and performance.
The ideal candidate for this dynamic and prominent technical leadership position should possess the experience of a developer, the expertise of a systems and infrastructure specialist, and the determination of a proactive problem-solver. These attributes should be complemented by strong communication skills to ensure the success of our Oracle Cloud customers.
Key Responsibilities
Service Ownership – You will be an integral part of the IAM team, which is dedicated to the comprehensive ownership of a suite of services and/or technology areas, in collaboration with our Development partners. Ownership Scope – As an SRE, you will gain a thorough understanding of the complete configuration, technical dependencies, and overall behavior of the production services you oversee. In partnership with Development teams, you will ensure that services are designed and delivered to be mission-critical, with an emphasis on security, resilience, scalability, and performance. SREs are the ultimate authority and are accountable for the end-to-end performance and operability of the services they manage. Service Design – As Oracle Cloud evolves, you will collaborate with development teams to define and implement enhancements in service architecture, both current and future. As an SRE, you will be adept at articulating the technical characteristics of your services and their interdependencies, guiding Development teams to engineer and incorporate premier capabilities into the Oracle Cloud service portfolio. Operations Engineering – You will possess the ability to communicate the scale, capacity, security, and performance attributes and requirements of the services you manage. As a domain expert, you will understand and convey every characteristic of your service stack, including: service degradation and behavior under load end-to-end tuning needs, optimizing resource utilization as load patterns fluctuate instrumentation and metrics that clearly depict service behaviors scaling requirements and patterns resiliency and recoverability, ensuring that backup/restore and disaster recovery capabilities are implemented, tested, and maintained security operations and vulnerability remediation, ensuring vulnerabilities are patched or remediated in accordance with corporate and federal security standards and processes. Automation – You will have a solid grasp of automation and orchestration principles and will be enthusiastic about automating processes wherever possible, while also eliminating technical debt. Automation should be a fundamental aspect of your approach. Prevention – After resolving an issue, you will proactively work on strategies to expedite future resolutions, ultimately aiming to prevent the recurrence of the problem. Technical Expertise – As the service owner, you will be the primary point of contact for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs) for Level 1 staff. You will typically be involved during major incidents as a Subject Matter Expert (SME) when the source of a problem is unclear. Your deep understanding of service topology and dependencies will be essential for troubleshooting issues and defining mitigations. Broad Interests – SREs represent a unique blend of system administrators and development engineers, possessing the ability to comprehend and articulate the impact of product architecture decisions on the operation of distributed systems. They are driven by professional curiosity and a desire to develop a profound understanding of their services and the technologies they rely upon. Representation of SRE – You will be proactive, self-motivated, customer-focused, organized, and an effective communicator. SREs are expected to represent Cloud products and engineering in sensitive discussions.Qualifications
Our team operates within the Oracle Health Production Operations team, with a core focus on the Identity and Access Management team. We are responsible for constructing and maintaining cloud computing services and solutions that enhance our products and operate with greater efficiency, security, and meticulous attention to detail. As a team member, you will collaborate with forward-thinking and innovative individuals in a supportive environment that emphasizes infrastructure and applications. We empower our team to make advancements that lead to increased efficiency and productivity in their daily operations, resulting in superior external customer product availability and support experiences.
Experience and Knowledge Requirements:
Server hardware configuration Linux internals Networking and TCP/IP Standard Internet services, such as DNS, HTTP, etc. Scripting languages, such as Python, Ruby, Bash, etc. Configuration management tools, such as Chef, Ansible, etc. Monitoring and instrumentation DevOps toolchain Cloud computing patterns IT security and compliance 5+ years of experience managing large-scale customer-facing web services A collaborative mindset and a willingness to learn and implement new Cloud technologies as needed A methodical approach to troubleshooting complex problemsUnderstanding of:
REST APIs Load balancing technologies, including L7 routing, DNS, and CDN Familiarity with programming languages such as Ruby, C++, Java, JavaScriptExperience with:
Defining and documenting the technical architecture of complex and highly scalable productsWhat We Offer
A competitive salary accompanied by attractive benefits Opportunities for learning and development to advance your career An Employee Assistance Program to support mental health Employee resource groups that promote our diverse communities Core benefits such as life insurance and access to retirement planning An inclusive culture that celebrates individual uniquenessAt Oracle, we not only respect differences—we celebrate them. We believe that innovation begins with inclusion, and to create the future, we need individuals with diverse backgrounds, perspectives, and abilities. Therefore, we are committed to fostering a workplace where everyone can perform at their best. It is when every voice is heard and valued that we are inspired to exceed previous achievements.
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