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Parts Specialist
hace 2 meses
O'Reilly Auto Parts is seeking a highly skilled Parts Specialist to provide exceptional customer service and support to our retail and installer customers. As a key member of our team, you will be responsible for maintaining a high level of service, assisting with daily operations, and ensuring a positive customer experience.
Key Responsibilities- Provide outstanding customer service to retail and installer customers, ensuring a high level of satisfaction and loyalty.
- Assist with daily operations, including processing transactions, maintaining inventory, and performing various tasks as assigned.
- Support store management in achieving sales goals and objectives, and contribute to a positive and productive store environment.
- Operate brake lathe and other store test equipment, and perform various in-store services for customers (where state and local laws allow).
- Occasionally drive a delivery vehicle to make deliveries, when business needs dictate.
- Ability to quickly match alphanumeric sequences.
- Ability to provide outstanding, friendly and professional customer service.
- Must be able to multitask, handling customers on the phone and in the store at the same time.
- Familiarity with automotive parts, cataloging, weatherly index system, and automotive sales or service is desired.
- ASE certification is a plus.
