Customer Service Representative

hace 2 días

Madrid Centro, Madrid, España Cross Border Talents A tiempo completo
Job Description

Job Title: Customer Support Specialist

Company: Cross Border Talents

Job Type: Full-time

Location: Remote

Job Category: Customer Service

About Us:

At Cross Border Talents, we are a leading provider of financial services, with a strong presence in the global market. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.

Job Summary:

We are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to clients, responding to their inquiries and resolving any issues they may have.
  • Product Knowledge: Develop and maintain in-depth knowledge of our financial products and services.
  • Communication: Communicate effectively with clients, both verbally and in writing, to ensure that their needs are met.
  • Problem-Solving: Identify and resolve customer complaints in a timely and professional manner.
  • Teamwork: Collaborate with other teams to ensure that customer needs are met and that our services are delivered to the highest standard.

Requirements:

  • Language: Dutch: C2 level
  • Education: Studies in Business Administration, Mathematics, or Law
  • Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Environment: A collaborative and dynamic work environment.

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