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Assistant Store Manager
hace 2 meses
We are seeking a highly motivated and experienced Assistant Store Manager to join our LEGO Brand Retail team. As a key member of our store leadership team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of store operations.
Key Responsibilities- Customer Service Excellence: Lead by example and ensure that excellent customer service is always provided by the team.
- Store Operations: Collaborate with the Store Manager to deliver results, prioritizing time and effort, and finding motivation in raising store performance to the maximum.
- Merchandising and Visual Display: Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicators.
- Team Development: Recruit new members, identify training needs, coach, and develop sales associates and supervisors to ensure a productive and collaborative team.
- Store Performance: Support the Store Manager in achieving satisfactory Mystery Shopper results and in implementing follow-up action plans when needed.
- Experience: Equivalent, previous work experience in a Retail environment.
- Leadership Skills: Proven experience in a retail environment ideally as Assistant Store Manager or Supervisor.
- Visual Merchandising: Space management and visual merchandising expertise.
- Communication Skills: Effective organisational, conflict resolution skills, verbal and written communication skills (English and Spanish).
- Technical Skills: Demonstrated computer proficiency.
- Physical Demands: Physical specifications: constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
- Vision Abilities: Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs.
The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As an Assistant Store Manager for LEGO Brand Retail, you will be the face of our company, and your team will determine our brand's reputation with each guest interaction. We strive to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell.
We are proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
