European IT Infrastructure Engineer Communications Specialist

hace 2 meses


Madrid, Madrid, España Nippon Gases A tiempo completo
About the Role

Nippon Gases is seeking a skilled IT Communications Engineer to join our European team. As a key member of our IT department, you will be responsible for providing support and maintenance for our IT infrastructure, including mail, mobile devices, VoIP, and Teams.

Key Responsibilities
  • Implement and upgrade IT Communications projects across Europe, coordinating with IT colleagues to ensure seamless execution.
  • Present project status and results to colleagues and middle management, ensuring transparency and accountability.
  • Train colleagues on new technologies, promoting knowledge sharing and expertise within the team.
  • Develop comprehensive documentation and procedures for IT engineers and end-users, ensuring clarity and consistency.
  • Identify and recommend mitigating measures for issues affecting the IT team's responsibility area.
  • Provide second-level support, interacting directly with international end-users to resolve complex technical and organizational problems.
  • Support the Communications team by creating operating procedures and coaching other team members.
  • Continuously strive to improve IT team effectiveness by recommending policies and process modifications.
  • Work independently, managing customer relationships to achieve optimal results, and maintain a good working relationship with service providers, vendors, and contractors.
Requirements
  • Bachelor's degree in IT or equivalent through experience.
  • 5 years of experience in IT Infrastructure, with a focus on support in large client environments.
  • Good knowledge of mail and smtp standards, Teams phone system, and Cloud Contact Centers.
  • Knowledge and experience with AD, O365 administration, and PowerShell scripting.
  • Ability to lead international projects, manage and align activities between project members and stakeholders, and maintain deadlines and planning.
  • Experience working in international teams and handling high-priority workloads.
  • Strong knowledge of the English language and other EU languages a plus.
About Us

Nippon Gases is a leading company in the industrial and medical gases business in Europe, serving over 150,000 customers across various industries. We aim to create social value through innovative gas solutions, increasing industrial productivity, enhancing human well-being, and contributing to a more sustainable future.

We are committed to equality and promote an inclusive work environment, free from any type of discrimination and harassment. We believe that diversity of talent strengthens and increases our success.



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