Associate Partner
hace 2 semanas
About RateGain Para ser considerado para una entrevista, por favor, asegúrese de que su solicitud se ajusta plenamente a las especificaciones del puesto que se encuentran a continuación. Founded in 2004 and headquartered in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) is a provider of SaaS solutions and one of the world’s largest processors of electronic transactions and price points for travel and hospitality. It works in more than 100 countries with its 2,200+ customers—including 8 Fortune500 companies, 23 out of top 30 hotel chains, 25 out of top 30 OTAs, all top 10 car rentals, and some of the largest travel management companies, cruise lines, and airlines—to help them accelerate revenue generation. Business Overview Demand Booster is the only end-to-end platform for digital marketing and unified distribution that is aimed at improving direct revenue for your hotel or chain by at least 30%. We have the largest database of travel intent traffic globally combined with proprietary business intel to increase conversion, drive direct bookings, and reduce dependency on third-party channels. 1. 300+ global brands 2. 1.7bn+ digital identities 3. 22x ROAS 4. 140+ connected booking engines What we are looking to hire: We are looking for an energetic and customer-centric Associate Partner - Partnerships & Strategic Alliances based in Barcelona / Germany to strengthen our relationships with key post-sales customers and strategic partners. In this role, you will be responsible for ensuring customer satisfaction, driving product adoption, minimizing churn, and identifying opportunities for upsell and cross-sell within existing accounts. Responsibilities: Manage post-sales customer relationships as the primary point of contact Ensure customer satisfaction and drive product adoption Conduct regular customer review meetings and capture feedback Monitor customer health scores and address risk indicators Develop retention plans to prevent churn Identify upselling and cross-sell opportunities within existing accounts Work closely with Sales to drive account expansion Strengthen relationships with strategic partners and alliance stakeholders Coordinate with internal teams (Product, Support, Marketing) to resolve customer issues Maintain accurate account records, customer insights, and growth pipelines Provide periodic reports on customer status, risks, and revenue opportunities Requirements: 3–6 years of experience in Customer Success, Account Management, or Strategic Alliances Strong stakeholder and relationship management skills Ability to identify and drive upsell/cross-sell opportunities Experience analyzing customer data and usage trends Excellent communication and problem-solving abilities Familiarity with CRM or customer success tools. Support customers during onboarding by assisting with setup and basic implementation tasks. Work with internal teams to ensure the onboarding steps are completed smoothly and on time. German Speaker We are Equal Opportunity Employer. xsgfvud Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. While performing the duties of this job, the work environment may require an individual to be able to sit or be stationary at a computer and use computers for extended periods, and move freely around the building.
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Finance Partner Associate
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Barcelona, España Factorial A tiempo completoHello! At Factorial, we’re on a mission to strengthen and scale our partnerships with some of the most influential players in the industry. As part of our fast-growing Finance team, you’ll have a direct impact on how we collaborate with global partners ensuring everything runs smoothly from a financial perspective. If you're someone who thrives in a...
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Finance Partner Associate
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Barcelona, Barcelona, España Factorial A tiempo completoHelloAt Factorial, we're on a mission to strengthen and scale our partnerships with some of the most influential players in the industry. As part of our fast-growing Finance team, you'll have a direct impact on how we collaborate with global partners ensuring everything runs smoothly from a financial perspective.If you're someone who thrives in a dynamic...
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Associate Partner
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Barcelona, Barcelona, España RateGain A tiempo completoAbout RateGainFounded in 2004 and headquartered in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) is a provider of SaaS solutions and one of the world's largest processors of electronic transactions and price points for travel and hospitality. It works in more than 100 countries with its 2,200+ customers—including 8 Fortune500 companies,...
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German Partner Success Associate
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Barcelona, España R4W TECH A tiempo completoThe Partner Success Associate's primary responsibility is to ensure lodging product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base. In doing so, Partner Success Associates will also continuously work with lodging partners to help them improve the marketing potential from their participation in the...
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Norwegian Speaking Partner Success Associate
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Associate Client Partner, Dach
hace 7 días
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Partner Success Associate
hace 4 días
Barcelona, España Webhelp A tiempo completoThe Partner Success Associate's primary responsibility is to ensure lodging product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base. In doing so, Partner Success Associates will also continuously work with lodging partners to help them improve the marketing potential from their participation in the...
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French Speaking Partner Success Associate
hace 4 días
Barcelona, España Webhelp A tiempo completoThe Partner Success Associate's primary responsibility is to ensure lodging product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base. In doing so, Partner Success Associates will also continuously work with lodging partners to help them improve the marketing potential from their participation in the...