Kids Club Manager
hace 2 semanas
About the jobLa experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.Based at Mandarin Oriental Punta Negra, Mallorca, as the Kids Club Manager you will be responsible for the overall management and strategic development of the Kids Club. You will lead a team, oversee daily operations, ensure exceptional guest satisfaction, and create a safe, inspiring, and engaging environment for children. You will also be responsible for staff training and development, budget management, program innovation, and interdepartmental collaboration to enhance the Kids Club experience.ResponsibilitiesLead and manage the Kids Club team to ensure the highest standards of service, guest satisfaction, kids’ engagement and security.Oversee daily operations of the Kids Club, including staffing, scheduling, inventory management, and quality control.Address guest concerns promptly, following correct procedures and ensuring follow-up to guarantee satisfaction.Develop and implement innovative activities and programs that highlight the best cultural, sporting, wellness and local offerings.Ensure that all safety procedures and hotel standards are consistently applied and maintained.Track program success through participation metrics, guest feedback, and performance, making strategic adjustments as needed.Collaborate with other departments to communicate activities and events effectively to guests.Maintain comprehensive knowledge of all hotel products and services, with particular focus on Kids Club offerings.Experience and educationSecondary education with a specialization in Child Education is required.Minimum of 3–5 years’ experience working with children in a hotel or resort, with at least 1–2 years in a supervisory or managerial role.Pediatric First Aid and CPR certification is required.Technical SkillsFluency in both written and spoken Spanish and English is required. Any additional language is a plus.Strong leadership and communication skills.Flexible, proactive, and creative, with a good sense of humour.Ability to develop and motivate a team, ensuring engagement, training and performance.Our commitment to youLearning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.MOs stay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOs stay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.Health & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. xsgfvud We’re Fans. Are you?#J-18808-Ljbffr
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Kids Club Manager
hace 1 semana
Palma, España Mandarin Oriental A tiempo completoKids Club Manager Mandarin Oriental Punta Negra, Mallorca is looking for a Kids Club Manager to join our Spa & Wellness Team. About The Job Mandarin Oriental Hotel Group is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. We...
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Kids Club Manager
hace 1 semana
Palma, España Mandarin Oriental A tiempo completoKids Club ManagerMandarin Oriental Punta Negra, Mallorca is looking for a Kids Club Manager to join our Spa & Wellness Team.About The JobMandarin Oriental Hotel Group is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. We are...
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Kids Club Manager
hace 1 semana
Palma, España Mandarin Oriental Hotel Group Limited A tiempo completoAbout the jobBased at Mandarin Oriental Punta Negra, Mallorca, as the Kids Club Manager you will be responsible for the overall management and strategic development of the Kids Club. You will lead a team, oversee daily operations, ensure exceptional guest satisfaction, and create a safe, inspiring, and engaging environment for children. You will also be...
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Kids Club Manager
hace 1 semana
Palma, España Mandarin Oriental Hotel Group Limited A tiempo completoAbout the job Based at Mandarin Oriental Punta Negra, Mallorca, as the Kids Club Manager you will be responsible for the overall management and strategic development of the Kids Club. You will lead a team, oversee daily operations, ensure exceptional guest satisfaction, and create a safe, inspiring, and engaging environment for children. You will also be...
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Kids Club Manager
hace 2 días
Palma, España Mandarin Oriental Hotel Group Limited A tiempo completoAbout the job Based at Mandarin Oriental Punta Negra, Mallorca, as the Kids Club Manager you will be responsible for the overall management and strategic development of the Kids Club. You will lead a team, oversee daily operations, ensure exceptional guest satisfaction, and create a safe, inspiring, and engaging environment for children. You will also be...
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Kids Club Manager — Lead Engaging Luxury Experiences
hace 2 semanas
Palma de Mallorca, España Mandarin Oriental A tiempo completoA luxury hotel resort in Palma seeks an experienced Kids Club Manager to lead the team and ensure exceptional service standards.Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.You'll oversee operations, devise engaging activities, and address guest concerns.The ideal candidate has a...
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Kids Club Supervisor
hace 2 días
Palma, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Punta Negra, Mallorcaislooking for aKids Club Supervisorto join ourSpa & WellnessTeam. Are you a master of craft?Do you thrive in a team that succeeds together,demonstratingintegrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the...
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Kids Club Manager — Lead Engaging Luxury Experiences
hace 1 semana
Palma, España Mandarin Oriental A tiempo completoA luxury hotel resort in Palma seeks an experienced Kids Club Manager to lead the team and ensure exceptional service standards. You'll oversee operations, devise engaging activities, and address guest concerns. The ideal candidate has a background in child education and experience in hospitality. Certification in Pediatric First Aid and CPR is required,...
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Palma, España Mandarin Oriental Hotel Group Limited A tiempo completoA luxury resort in Palma seeks a Kids Club Manager to oversee operations and staff while ensuring the highest standards of guest satisfaction and engaging activities for children. Candidates must have secondary education in child education, 3–5 years' experience in relevant roles, and CPR certification. Fluent Spanish and English are required for effective...
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Mallorca Kids Club Lead – Spa
hace 1 semana
Palma, España Mandarin Oriental Hotel Group Limited A tiempo completoA luxury hotel in Mallorca is looking for a Kids Club Supervisor to manage operations and ensure exceptional guest satisfaction. The successful candidate will develop engaging activities, address guest concerns, and collaborate with other departments to enhance the Kids Club experience. Candidates should have at least 2 years of experience working with...
