Senior Key Account Manager

Senior Key Account ManagerCualquier información adicional que necesite para este trabajo se encuentra en el texto a continuación. Asegúrese de leerla detenidamente y luego envíe su solicitud.Location:Barcelona Metropolitan Area (Hybrid)Company DescriptionAtMerit , we’re redefining the future of engagement. As a global technology and solutions leader, we empower businesses to elevate bothcustomer and employee engagementthrough our suite of cutting-edge, cloud-based SaaS platforms, enterprise solutions, and applications.With a trulyAPI-centric ecosystemand a merchant network spanning6,000+ brands across 150+ countries , Merit delivers rewards, digital gift cards, offers, travel experiences, merchandise, and mobile top-ups at scale. We blendglobal reachwithlocal insight , partnering with more than800 retailers and merchants across the GCCand beyond.Our culture is entrepreneurial, fast-moving, and impact-driven—we think big, act fast, and deliver smarter engagement solutions that shape industries.Role DescriptionWe are seeking a dynamic and highly skilledSenior Key Account Managerto join our team inBarcelona . This is a full-time hybrid role (on-site & remote) where you will be at the heart of our client success, driving impact across some of our most strategic accounts.You will be the trusted partner to C-level stakeholders, owning theend-to-end client relationship , from strategy to execution. Your role will be pivotal innurturing long-term partnerships , unlocking new business opportunities, and ensuring clients achieve measurable results through Merit’s engagement solutions.What you’ll do:Own and grow a portfolio of strategic, high-value client accounts across multiple regions.Develop, lead, and execute account strategies that maximize client ROI and satisfaction.Act as the primary point of contact for key clients, building board-level trust and credibility.Identify and pursue cross-sell and upsell opportunities, driving revenue growth.Lead contract negotiations and commercial discussions with a consultative, solutions-oriented approach.Collaborate with internal teams (tech, product, partnerships, operations) to ensure flawless delivery.Monitor account health and performance through data-driven insights, presenting outcomes and opportunities.Conduct market and competitor research to anticipate client needs and influence strategy.Represent Merit at industry events, client workshops, and executive briefings.Qualifications5+ years’ experiencein Key Account Management, Client Relationship Management, or Business Development (preferably inSaaS, technology, fintech, or loyalty/engagement industries ).Proven track record of managing large, complex, and multinational accounts.Strong negotiation skills with experience structuring high-value commercial agreements.Exceptional presentation and communication skills, capable of engaging senior stakeholders.Analytical mindset with the ability to translate insights into actionable strategies.Advanced proficiency inCRM platformsandMS Office Suite ; familiarity with SaaS platforms is a plus.Ability to thrive in afast-paced, hybrid environmentwith global cross-functional collaboration.Bachelor’s degree requiredin Business Administration, Marketing, or related field.Master’s degree from a leading Business Schoolhighly desirable.Fluency inEnglishis essential; additional languages (Spanish, Arabic, French) are a strong plus.Why Join Us?Work with aglobal leadershaping the future of loyalty and engagement.Manage and influence relationships withtop-tier clients and global brands .Be part of a fast-scaling, entrepreneurial environment with direct exposure to senior leadership. xsgfvud Hybrid, flexible work environment in the vibrant city ofBarcelona .Competitive salary package with performance-based incentives.